A dispatch office in Iselin, and drivers who know the docks

The office at 200 Middlesex Essex Turnpike, Iselin, NJ 08830 is staffed around the clock. Two dispatchers on days, one overnight, one on weekends, plus an on-call manager. They see every driver's position, every open run, and the traffic on Route 1, the Turnpike, and I-295.

When you call, the dispatcher who answers can quote, book, and assign. There is no ticket queue and no callback. Scheduled accounts get a named primary dispatcher with a direct extension.

Parks legally, or at the dock with security's say-so. Walks the item to the receiving desk, not the lobby. Reads the carrier temperature if it has one and says the number out loud. Finds the named receiver, or the person on shift at accessioning, and gets a signature on the device with their printed name.

If nobody is there, the driver calls dispatch before doing anything else. The item does not get left on a counter. That rule has no exceptions.

Hospital laboratories and blood banks. Reference and specialty labs. Long-term care and specialty pharmacies. Physician groups, urgent care, dialysis, and dental offices. Medical device distributors and their reps. Home health and DME suppliers. Research sites shipping clinical trial materials.

We do not publish client names or logos. Your compliance officer would not want us to, and neither would ours. References are available on request, by phone, from people who will pick up.